Chat window on a website and the owner admin panel with a visitor card
Website chat

A website chat that shows who is writing to you

Visitors write right from the page, you reply from the admin panel. Next to the conversation you see where the person came from, which Yandex Direct keyword brought them, their device and city, and which pages they viewed. I install it on your live website or together with a new one.

Sound familiar?

Where website enquiries get lost

  • The visitor does not want to call, has nowhere to ask, and closes the tab
  • An enquiry arrives, but where the person came from and what they viewed is unknown
  • A third-party service keeps the messages on its side, yet you are still responsible for visitor data
  • A message came in the evening, you replied in the morning, the client is already with a competitor
What is included

Chat, admin panel and profile in one module

Messages with attachments

Photos and files with previews, "delivered" and "read" marks, comfortable on a phone. The chat window expands to full screen.

Visitor profile

City, device, traffic source, ad tags, page path and number of visits. Visible before your first reply.

Who is on the site now

A live list of visitors: open page, source, Yandex Direct keyword. You can message a person first.

Bot filtering

Visits from servers and VPNs are flagged, every visitor gets a "human or bot" score with a reason. A junk address is blocked in one click.

Notifications

A new message triggers a Telegram notification with a link to the dialog. The text itself stays on the website.

Working hours and consent

Working hours, an out-of-hours auto-reply and a contact form. Data consent and privacy policy sections are ready, the module was reviewed by a lawyer.

Chat admin panel: dialog list, conversation and visitor profile
How it works

Four steps to the first message

1

I review your site

What it is built on and where the messages will be stored.

2

I install the chat

A button in your site style, an invitation with your photo and name, working hours.

3

I set up the admin panel

Login and password you choose yourself, notifications, reply templates.

4

We test together

We send a test message and check the notification and the visitor profile.

The outcome

What you get

  • Visitors ask questions without leaving the page
  • You see which ad and keyword brought the person
  • Messages are stored in your website database, not with a third party
  • Chat contacts can be sent to Yandex Audiences for advertising

Chat for an existing website: 10 000 RUB. The same chat runs on this website, you can write to it right now.

I will install a chat on your website

I work with companies and sole proprietors under contract. Tell me about your website.

Start a project
Start a project